Claim submission
You have an unpaid bill for us to collect?
How?
Three ways to send it to us:
- Email: send your claims details to claims@tcm.be (cannot contain data on private persons; for this kind of data, please use our Platform (3. below))
- Excel upload: ask us our Excel template, then fill it in and send it back to claims@tcm.be (cannot contain data on private persons; for this kind of data, please use our Platform (3. below))
- Platform upload (ask us for a user/password). (Explanation)
We will confirm receipt by email to you within 5 workhours.
We’ll start our actions immediately. See the page “process” for more information.
Requirements
What we need to start:
- Debtor’s person/company name
- Debtor’s address
- Debtor’s birthday (if applicable and available)
- Debtor’s phone number (if available)
- Debtor’s e-mail address (if available)
- Copy of invoice(s)
- Open balance statement (due, paid, balance)
- Your general sales conditions (to add interests and charges)
- For the first claim: a contract with us (please ask)