When positive results are cause for celebration!

Last year proved to be a course full of obstacles, with positive Are far from cause for party was.

In a few days anyway, the holiday season (and hopefully not another epidemic) will be upon us again, so no more appropriate time to share some tips for getting through the coming year merry put in!

The perfect recipe for successful bill collection!

What do you need for this perfect recipe? A proportional amount of the following three components:

1. Clear, traceable, and complete invoice

When you make a payment from your invoice wishes to obtain, then that invoice had best be very clear and conform to the necessary legal provisions. The structure of an invoice is subject to a number of legal requirements. You can find more information about this here retrieval.

On that invoice, you should also include your terms and conditions mention. This is not mandatory, but is necessary if you want the provisions in your general terms and conditions to apply (for example, costs and interest). You must be able to prove that your debtor was aware of your general terms and conditions. The way in which these general terms and conditions must be stated and drawn up is also subject to guidelines. white paper about this webinar applications.

In addition, make sure that your invoice traceable is, that is, you can prove that the invoice was correctly delivered to the debtor. Sending the invoice by mail can be a convenient solution for this. Discussion often reveals that the invoice would not have been received.

2. Know your customer

Following on from the importance of a traceable invoice, is to Knowing to whom to deliver the invoice. Know who your contact person is, what email address should be used, on what phone number your client can be reached,... .

Communications is incredibly important, both to know which topics are best avoided at the Christmas table, and to know which points are best to double underline to your customer toe.

3. Rappelling rappelling, those who do their best will learn!

We recommend reminder, even though it is not required for B2B files. Why. Often a customer is tiptoeing around the fact that he has not been called or written to by the creditor about the unpaid invoice. This often involves a matter of principle, to communication as cited in previous point.

If you recall, do make sure these reminders are re traceable are. Indeed, debtors very often cite that they were not notified, even if they were. Indeed, denying the receipt of the invoice and/or reminder often also aims to reduce the charged costs and interest in accordance with general conditions and law to circumvent.

How do you avoid a painful hangover?

Did you follow the above recipe correctly (or less correctly), but still do not obtain payment of your unpaid invoice? Don't panic! You can get a avoid painful hangovers through this part of outsource administration.

Through the amicable collection of unpaid invoices saves you (court) costs, retain customer relationships (read: no awkward encounters at the local Christmas market), and you should no longer worry about unpaid bills.

Do we then use a secret ingredient? Perhaps we would have our visitors should indeed be described that way! Our visitors are trained by TCM Belgium and go with debtors on site to work out a solution with them. This last amicable attempt often provides the deciding factor.

Before we get to the step of engaging a visitor, however, the internal credit controller his fingerspitzengefühl already completely unleashed on the file. Just as you have tons of experience has accumulated within your core business, it is no different for our credit controllers. They can draw on their own experiences in previous files, but also from experiences of (international) colleagues, and can rely on a thorough and user-friendly IT system as well as our legal service.

So what are you waiting for? Give yourself a head-free gift this holiday season, and contact us for more info. Don't wait too long though! Also, an unpaid invoice runs the risk of getting burned. Therefore, the sooner we are called in, the more likely we are to get results. Also take into account statute of limitations, once an invoice is time-barred, even our fingerspitzengefühl can do little to change that.

22/12/2021