{"id":70916,"date":"2017-03-20T15:48:52","date_gmt":"2017-03-20T14:48:52","guid":{"rendered":"https:\/\/tcm.be\/set-your-goals-before-to-appoint-a-debt-collector\/"},"modified":"2025-11-26T20:01:53","modified_gmt":"2025-11-26T19:01:53","slug":"set-your-goals-before-to-appoint-a-debt-collector","status":"publish","type":"post","link":"https:\/\/tcm.be\/en\/set-your-goals-before-to-appoint-a-debt-collector\/","title":{"rendered":"Set your goals before to appoint a debt collector"},"content":{"rendered":"\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1457\" src=\"\/wp-content\/uploads\/2017\/08\/TCM-darts-dart-board-bull-s-eye-game.jpeg\" alt=\"\" width=\"4272\" height=\"2848\" title=\"\">\n\n\n\n<p class=\"wp-block-paragraph\">For you as creditor, it is essential to analyse your credit and collection environment and set your goals before you consider appointing your debt collection partner. It is similarly important for your debt collector to know your objectives. Let\u2019s analyse this further.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Don\u2019t let debts drag on<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Debt management \u2018s first priority is to prevent bad debt from happening. This is best done through a close follow up of payments (and unpaid items), a feedback on disputes, good sales conditions and an excellent sales administration (order forms, proof of delivery).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nonetheless, unpaid items will pop up regularly. Hence organize yourself to spot them on time. One day overdue is when you should ideally send your first\u00a0<a href=\"https:\/\/tcm.be\/en\/wording-of-a-payment-reminder\/\" target=\"_blank\" rel=\"noopener\">reminder<\/a>\u00a0(always friendly).\u00a0 Add another one after a week and it will solve most issues.\u00a0 However, an as-small-as-possible part of your invoices will remain unpaid after these internal efforts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your aim is obviously to get them paid in. And you don\u2019t want to spend too much time and money to obtain such result.\u00a0 Discuss it with your debt collector.\u00a0 For your debt collector, fresh and well documented claims are evidently less expensive to collect. As he charges on a\u00a0<a href=\"https:\/\/tcm.be\/en\/debt-collection-costs-no-cure-no-charge\/\" target=\"_blank\" rel=\"noopener\">success fee basis<\/a>, he can lower the fee if you entrust him fresh claims. \u00a0You\u2019ll pay less for better results.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Organize clear supporting evidence<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It is necessary for you to have all information at hand when you write to your client or call him.\u00a0 Similarly, your debt collector will need all information you have otherwise he will need to invest more time. Besides, he will need to contact the debtor and you several times back and forth, generating useless work for all.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Handle disputes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The debt collector also prefers claims without disputes. Disputes take time to analyse and solve. There are less disputes where your process is well thought of and clearly documented. Hence, if your claims are supported by clear factual evidence, the debt collector can lower his price. Again, you pay less for better results.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Be systematic<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In many cases, a client that doesn\u2019t pay just needs a professional follow up. Maybe he didn\u2019t get the invoice. Maybe he is too busy with other issues. Sometimes he is just not good at administration. Reminding him is normal and he knows that. We don\u2019t know of a debtor who blamed the creditor for following up and maintaining the communication on unresolved open invoices. Organize yourself in a professional systematic way.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Outsourcing the claim to a debt collector is part of this professional and systematic attitude. No TCM client has ever lost his client due to TCM\u2019s actions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Analyse results<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Make a spreadsheet with your invoices listed in lines. Order them by the month\/year of the due date. Enter the amounts paid after 1, 2, 3, \u2026 months. Compute percentages paid after 1, 2, 3, \u2026 months and summarize per month\/year due date. Check if new policies make figures better. Set goals and adapt policies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prevent claims as much as possible through optimisation of the sales and after sales process. Outsource after tow reminders and provide all information to your debt collector. This will maximise your cash flow and minimise the costs that the debt collector charges you.\u00a0 Measure the results and adapt your system according to goals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You wish more details on what we can do for you? Please don\u2019t hesitate to contact TCM.\u00a0 Surf\u00a0our\u00a0<a href=\"\/en\/contact\/creditor\" target=\"_blank\" rel=\"noopener\">website<\/a>\u00a0or\u00a0<a href=\"mailto:sales@tcm.be\" target=\"_blank\" rel=\"noopener\">contact us<\/a>!<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1457\" src=\"\/wp-content\/uploads\/2017\/08\/TCM-darts-dart-board-bull-s-eye-game.jpeg\" alt=\"\" width=\"4272\" height=\"2848\" title=\"\">\n\n\n\n<p class=\"wp-block-paragraph\">For you as creditor, it is essential to analyse your credit and collection environment and set your goals before you consider appointing your debt collection partner. It is similarly important for your debt collector to know your objectives. Let\u2019s analyse this further.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Don\u2019t let debts drag on<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Debt management \u2018s first priority is to prevent bad debt from happening. This is best done through a close follow up of payments (and unpaid items), a feedback on disputes, good sales conditions and an excellent sales administration (order forms, proof of delivery).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nonetheless, unpaid items will pop up regularly. Hence organize yourself to spot them on time. One day overdue is when you should ideally send your first\u00a0<a href=\"https:\/\/tcm.be\/en\/wording-of-a-payment-reminder\/\" target=\"_blank\" rel=\"noopener\">reminder<\/a>\u00a0(always friendly).\u00a0 Add another one after a week and it will solve most issues.\u00a0 However, an as-small-as-possible part of your invoices will remain unpaid after these internal efforts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your aim is obviously to get them paid in. And you don\u2019t want to spend too much time and money to obtain such result.\u00a0 Discuss it with your debt collector.\u00a0 For your debt collector, fresh and well documented claims are evidently less expensive to collect. As he charges on a\u00a0<a href=\"https:\/\/tcm.be\/en\/debt-collection-costs-no-cure-no-charge\/\" target=\"_blank\" rel=\"noopener\">success fee basis<\/a>, he can lower the fee if you entrust him fresh claims. \u00a0You\u2019ll pay less for better results.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Organize clear supporting evidence<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It is necessary for you to have all information at hand when you write to your client or call him.\u00a0 Similarly, your debt collector will need all information you have otherwise he will need to invest more time. Besides, he will need to contact the debtor and you several times back and forth, generating useless work for all.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Handle disputes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The debt collector also prefers claims without disputes. Disputes take time to analyse and solve. There are less disputes where your process is well thought of and clearly documented. Hence, if your claims are supported by clear factual evidence, the debt collector can lower his price. Again, you pay less for better results.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Be systematic<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In many cases, a client that doesn\u2019t pay just needs a professional follow up. Maybe he didn\u2019t get the invoice. Maybe he is too busy with other issues. Sometimes he is just not good at administration. Reminding him is normal and he knows that. We don\u2019t know of a debtor who blamed the creditor for following up and maintaining the communication on unresolved open invoices. Organize yourself in a professional systematic way.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Outsourcing the claim to a debt collector is part of this professional and systematic attitude. No TCM client has ever lost his client due to TCM\u2019s actions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Analyse results<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Make a spreadsheet with your invoices listed in lines. Order them by the month\/year of the due date. Enter the amounts paid after 1, 2, 3, \u2026 months. Compute percentages paid after 1, 2, 3, \u2026 months and summarize per month\/year due date. Check if new policies make figures better. Set goals and adapt policies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prevent claims as much as possible through optimisation of the sales and after sales process. Outsource after tow reminders and provide all information to your debt collector. This will maximise your cash flow and minimise the costs that the debt collector charges you.\u00a0 Measure the results and adapt your system according to goals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You wish more details on what we can do for you? Please don\u2019t hesitate to contact TCM.\u00a0 Surf\u00a0our\u00a0<a href=\"\/en\/contact\/creditor\" target=\"_blank\" rel=\"noopener\">website<\/a>\u00a0or\u00a0<a href=\"mailto:sales@tcm.be\" target=\"_blank\" rel=\"noopener\">contact us<\/a>!<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n","protected":false},"excerpt":{"rendered":"<p>For you as creditor, it is essential to analyse your credit and collection environment and set your goals before you consider appointing your debt collection partner. It is similarly important for your debt collector to know your objectives. Let\u2019s analyse this further. Don\u2019t let debts drag on Debt management \u2018s first priority is to prevent [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":14018,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63],"tags":[],"class_list":["post-70916","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/70916","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/comments?post=70916"}],"version-history":[{"count":1,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/70916\/revisions"}],"predecessor-version":[{"id":72275,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/70916\/revisions\/72275"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/media\/14018"}],"wp:attachment":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/media?parent=70916"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/categories?post=70916"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/tags?post=70916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}