{"id":71026,"date":"2017-10-23T11:12:36","date_gmt":"2017-10-23T09:12:36","guid":{"rendered":"https:\/\/tcm.be\/proud-debt-collector\/"},"modified":"2025-11-26T19:59:28","modified_gmt":"2025-11-26T18:59:28","slug":"proud-debt-collector","status":"publish","type":"post","link":"https:\/\/tcm.be\/en\/proud-debt-collector\/","title":{"rendered":"Proud debt collector ?"},"content":{"rendered":"\n

PROUD DEBT COLLECTOR?<\/h1>\n\n\n\n
\"TCM<\/figure>\n\n\n\n

Can one be proud to be a debt collector?Am I a proud debt collector<\/strong>? I was asked this question twice in the last weeks, first by a politician, then by a colleague abroad.\u00a0 The answer is: \u2018no\u2019 and \u2018yes\u2019.<\/p>\n\n\n\n

NO<\/strong>: who would be proud of a shameful, senseless and unprofitable job?<\/h2>\n\n\n\n

It seems that some people associatedebt collectors<\/strong>with heartless creatures feeding greedily on impoverished victims by attempting ruthlessly to root out a few cents from them. If that is true, this job is dreadful. If that is true, debt collection is a senseless activity as it must be very hard and unprofitable to try and extract money where there is none.\u00a0 And who could be proud of a disgraceful yet mostly unsuccessful \u2013 hence stupid job?<\/p>\n\n\n\n

YES<\/strong>: the debt collector and the debtor avoid efforts and costs; the creditor can invest and develop.<\/h2>\n\n\n\n

Daily business shows that mostunpaid bills<\/strong>arenot due by insolvent debtors<\/a>. About 15% of receivables we handle (hence 15% of about 4% of the creditors\u2019 invoices) are linked with cash strappeddebtors<\/strong>. Thus about 85% of the receivables we are entrusted are caused by a wide variety of reasons (invoice not received, long term debtor absence or unavailability, inadequate product or service, faulty delivery, debtor distraction, and so on) including sometimes a \u2013 more or less conscious \u2013 debtor negligence. Luckily pure bad will remains scarce.<\/p>\n\n\n\n

Tribunal or dialogue<\/strong><\/h2>\n\n\n\n

The instinctive solution of an unhappycreditor<\/strong>is the tribunal toseek a sentence<\/a>orderingpayment<\/strong>by thedebtor<\/strong>. This appeases the creditor as, frequently ill-informed about the debtor\u2019s motives and frustrated of his money, the creditor usually castigates the debtor right away. But justice requires time and money. Eventually, the long-awaited payment might be cashed; but this is unpredictable. That is why thedebt collector<\/strong>praises dialogue. For centuries, dialogue proved quicker, cheaper and less inconvenient than tribunals. Indeed, for the 15% who cannot pay anyway, thecollector\u2019s job<\/strong>is to assess the consistency of this condition. Then all he can do is to close the claim or, as it may happen, reschedule at medium or long term. Indeed, except where a rich debtor\u2019s uncle is keen to jump in (and these uncles have always been scarce), there is no immediate clearance possible (even with a court order).\u00a0 Through intelligent communication, the debtor and the collector avoid useless work and costs, in particular the courts procedures. For those who can pay but don\u2019t, dialogue is usually more effective at triggering payment. Moreover, all parties are generally happy at the end of the process \u2013 leaving the creditor and the debtor in a positive relationship. AtTCM<\/strong>,99 claims in a hundred<\/strong>are resolved out of courts. This means that less than one percent are solvent debtors that refuse to settle a claim to a well performing creditor.<\/p>\n\n\n\n

Invest and thrive<\/strong><\/h2>\n\n\n\n

Adebt collector<\/strong>irons out problems and suggests reasonable solutions. As he is not involved in the causes of the debt, he has no hard feelings and can better listen. In addition, he has specific tools to follow-up and manage the claim (follow upsystems<\/a>, access to useful information). As thedebt collector<\/strong>collects relatively quickly andinexpensively<\/a>, the creditor can invest this cash flow in many ways, including in growth and job creation. Fordebtors<\/strong>,costs<\/a>are kept at low levels. Moreover, consumers benefit from an on hand amicable debt collection system: it eases access to credit at reasonable conditions andglobally<\/a>, a better economy. For the wider society, the debt collector helps reduce the cost of our Justice system (with less cases going to court) and hence the tax burden funded by us all.<\/p>\n\n\n\n

Conclusion<\/strong><\/h2>\n\n\n\n

Through his professionalism and listening skills, thedebt collector<\/strong>avoids the unnecessary use of heavy weaponry to settle what usually turns out to be a misunderstanding. It saves time, money and anger. Concluding: yes, definitely, we are proud of collecting debts.\u00a0 But maybe we need a new name for our business: Wallet Doctor. Etienne van der Vaeren<\/p>\n\n\n\n

\n\n\n\n

PROUD DEBT COLLECTOR?<\/h1>\n\n\n\n
\"TCM<\/figure>\n\n\n\n

Can one be proud to be a debt collector?Am I a proud debt collector<\/strong>? I was asked this question twice in the last weeks, first by a politician, then by a colleague abroad.\u00a0 The answer is: \u2018no\u2019 and \u2018yes\u2019.<\/p>\n\n\n\n

NO<\/strong>: who would be proud of a shameful, senseless and unprofitable job?<\/h2>\n\n\n\n

It seems that some people associatedebt collectors<\/strong>with heartless creatures feeding greedily on impoverished victims by attempting ruthlessly to root out a few cents from them. If that is true, this job is dreadful. If that is true, debt collection is a senseless activity as it must be very hard and unprofitable to try and extract money where there is none.\u00a0 And who could be proud of a disgraceful yet mostly unsuccessful \u2013 hence stupid job?<\/p>\n\n\n\n

YES<\/strong>: the debt collector and the debtor avoid efforts and costs; the creditor can invest and develop.<\/h2>\n\n\n\n

Daily business shows that mostunpaid bills<\/strong>arenot due by insolvent debtors<\/a>. About 15% of receivables we handle (hence 15% of about 4% of the creditors\u2019 invoices) are linked with cash strappeddebtors<\/strong>. Thus about 85% of the receivables we are entrusted are caused by a wide variety of reasons (invoice not received, long term debtor absence or unavailability, inadequate product or service, faulty delivery, debtor distraction, and so on) including sometimes a \u2013 more or less conscious \u2013 debtor negligence. Luckily pure bad will remains scarce.<\/p>\n\n\n\n

Tribunal or dialogue<\/strong><\/h2>\n\n\n\n

The instinctive solution of an unhappycreditor<\/strong>is the tribunal toseek a sentence<\/a>orderingpayment<\/strong>by thedebtor<\/strong>. This appeases the creditor as, frequently ill-informed about the debtor\u2019s motives and frustrated of his money, the creditor usually castigates the debtor right away. But justice requires time and money. Eventually, the long-awaited payment might be cashed; but this is unpredictable. That is why thedebt collector<\/strong>praises dialogue. For centuries, dialogue proved quicker, cheaper and less inconvenient than tribunals. Indeed, for the 15% who cannot pay anyway, thecollector\u2019s job<\/strong>is to assess the consistency of this condition. Then all he can do is to close the claim or, as it may happen, reschedule at medium or long term. Indeed, except where a rich debtor\u2019s uncle is keen to jump in (and these uncles have always been scarce), there is no immediate clearance possible (even with a court order).\u00a0 Through intelligent communication, the debtor and the collector avoid useless work and costs, in particular the courts procedures. For those who can pay but don\u2019t, dialogue is usually more effective at triggering payment. Moreover, all parties are generally happy at the end of the process \u2013 leaving the creditor and the debtor in a positive relationship. AtTCM<\/strong>,99 claims in a hundred<\/strong>are resolved out of courts. This means that less than one percent are solvent debtors that refuse to settle a claim to a well performing creditor.<\/p>\n\n\n\n

Invest and thrive<\/strong><\/h2>\n\n\n\n

Adebt collector<\/strong>irons out problems and suggests reasonable solutions. As he is not involved in the causes of the debt, he has no hard feelings and can better listen. In addition, he has specific tools to follow-up and manage the claim (follow upsystems<\/a>, access to useful information). As thedebt collector<\/strong>collects relatively quickly andinexpensively<\/a>, the creditor can invest this cash flow in many ways, including in growth and job creation. Fordebtors<\/strong>,costs<\/a>are kept at low levels. Moreover, consumers benefit from an on hand amicable debt collection system: it eases access to credit at reasonable conditions andglobally<\/a>, a better economy. For the wider society, the debt collector helps reduce the cost of our Justice system (with less cases going to court) and hence the tax burden funded by us all.<\/p>\n\n\n\n

Conclusion<\/strong><\/h2>\n\n\n\n

Through his professionalism and listening skills, thedebt collector<\/strong>avoids the unnecessary use of heavy weaponry to settle what usually turns out to be a misunderstanding. It saves time, money and anger. Concluding: yes, definitely, we are proud of collecting debts.\u00a0 But maybe we need a new name for our business: Wallet Doctor. Etienne van der Vaeren<\/p>\n\n\n\n

\n\n\n","protected":false},"excerpt":{"rendered":"

PROUD DEBT COLLECTOR? Can one be proud to be a debt collector?Am I a proud debt collector? I was asked this question twice in the last weeks, first by a politician, then by a colleague abroad.\u00a0 The answer is: \u2018no\u2019 and \u2018yes\u2019. NO: who would be proud of a shameful, senseless and unprofitable job? It […]<\/p>\n","protected":false},"author":11,"featured_media":9074,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63],"tags":[],"class_list":["post-71026","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/71026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/comments?post=71026"}],"version-history":[{"count":1,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/71026\/revisions"}],"predecessor-version":[{"id":72239,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/71026\/revisions\/72239"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/media\/9074"}],"wp:attachment":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/media?parent=71026"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/categories?post=71026"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/tags?post=71026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}