{"id":71138,"date":"2018-11-08T09:53:16","date_gmt":"2018-11-08T08:53:16","guid":{"rendered":"https:\/\/tcm.be\/how-does-a-debt-recovery-company-operate\/"},"modified":"2025-11-26T19:57:19","modified_gmt":"2025-11-26T18:57:19","slug":"how-does-a-debt-recovery-company-operate","status":"publish","type":"post","link":"https:\/\/tcm.be\/en\/how-does-a-debt-recovery-company-operate\/","title":{"rendered":"How does a debt recovery company operate?"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/TCM-credit-management-hands.jpg\" alt=\"Credit management \" class=\"wp-image-5824\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>What is a<a href=\"https:\/\/tcm.be\/fr\/societe-de-recouvrement\/\">debt recovery company<\/a>good for, how does it operate to reach its objectives? That&#8217;s a question that any person eager to<strong>recover an unpaid debt<\/strong>might well ask. In order that you might properly understand how the<strong>recovery of your debt<\/strong>is organized by a<strong>debt recovery company<\/strong>, we submit for consideration a case analysis by<strong>TCM Belgium<\/strong>. \u00a0 \u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is the purpose of debt recovery?<\/h2>\n\n\n\n<p>We are all aware that a<strong>VSE<\/strong>(very small enterprise) might be wiped off the map by<a href=\"https:\/\/tcm.be\/fr\/comment-diminuer-risques-impayes\/\">outstanding invoices<\/a>. In fact, the same goes for big businesses. It is a question of<strong>proportion of outstanding invoices<\/strong>in relation to the aggregate amount of sales. If we want to see enterprises grow \u00a0keep delivering goods and services at reasonable prices, it is vital that they have<a href=\"https:\/\/tcm.be\/fr\/guide-gestion-de-credit\/\">efficient management<\/a>of their<strong>unpaid receivables<\/strong>. These enterprises, big or small, may handle this internally. Ditto their accounts, data processing maintenance, office cleaning, payroll administration and numerous other functions besides. However, specialization allows more adapted organization and brings economies of scale. The<strong>debt recovery company focuses on the collection of the receivables of its client<\/strong>, the creditor. \u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The steps of recovery by TCM<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>We receive your<a href=\"https:\/\/tcm.be\/fr\/services\/introduire-dossier\/\">assignment order<\/a><\/strong>. We enter it in our system, confirm acceptance and send a<strong>letter to the debtor<\/strong>. In fact, there is no point asking someone for payment if he does not have access to a document with the details. A<a href=\"https:\/\/tcm.be\/fr\/exemple-de-rappel-de-paiement\/\">letter<\/a>is still the best way to kick-start a<strong>recovery<\/strong>.<\/li>\n\n\n<li>We then<strong>follow a<a href=\"https:\/\/tcm.be\/fr\/services\/methode\/\">procedure<\/a><\/strong>. The procedure, however, is only a suggestion, because it is the experience and creativity of the manager that count for taking the best course of action according to the situation. We call, write letters, send e-mails, SMS, we<a href=\"https:\/\/tcm.be\/fr\/services\/visiter-les-debiteurs\/\">visit your debtor<\/a>. The object of the exercise is to collect the payment or, as the case may be, to understand why payment is not possible.<\/li>\n\n\n<li><strong>We keep you informed throughout<\/strong>. You can also consult each file<a href=\"https:\/\/tcm.be\/fr\/services\/informatique\/\">on line<\/a>at any time.<\/li>\n\n<\/ul>\n\n\n\n<p><strong>\u00a0<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The basic principles<\/h2>\n\n\n\n<p><strong>For successful debt recovery<\/strong>all it takes is men and women with<strong>common sense<\/strong>who can count on structured information.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><u>Personalities<\/u><\/li>\n\n<\/ul>\n\n\n\n<p>There may be<strong>1001 possible reasons<\/strong>for an<strong>unpaid invoice,<\/strong>but there are<strong>two key qualities<\/strong>for obtaining a payment:<strong>&#8211; Listening<\/strong><strong>If you do not<a href=\"https:\/\/tcm.be\/fr\/facture-impayee-comment-relancer-client-par-telephone\/\">listen<\/a><\/strong>you will never understand the cause of non-payment. \u00a0<strong>&#8211; Politeness<\/strong><strong>If you do not remain approachable<\/strong>there is little chance of any solution that will satisfy all concerned and, even if an agreement is somehow reached, of hoping, once you hang up, that the person on the other end will in fact make the agreed payment. It is<strong>with these essential criteria and these essential<a href=\"https:\/\/tcm.be\/fr\/valeurs\/\">values<\/a>in mind<\/strong>that we recruit our staff. At<strong>TCM<\/strong>these persons in contact with your client, the debtor, come from the same country as the debtor. (We are present in<strong>more than<\/strong><strong>100 countries<\/strong>) \u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><u>An organization<\/u><\/li>\n\n<\/ul>\n\n\n\n<p>To listen<strong>sympathetically<\/strong>you must rid your mind of material considerations. A well-designed<a href=\"https:\/\/tcm.be\/fr\/services\/informatique\/\">informatics system<\/a>helps. The person managing your file must have<strong>ready access to all the relevant information<\/strong>and must be able to<strong>send it on<\/strong>, adapting to the needs of his or her addressee. The basis of this<strong>informatics system<\/strong>is a diary that allows the personalized tracking of each debt. That<strong>same system<\/strong>must offer functions for communication with you, our client; for the management of debtor payments and for allocating them correctly; for systematically remitting these payments to you, our clients. This<strong>system must also be protected<\/strong>(<a href=\"https:\/\/tcm.be\/fr\/tcm-passe-les-tests-dintrusion-et-est-conforme-au-gdpr\/\">access denied unless<\/a>correct authorizations; no risk of loss of information). \u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The result<\/h2>\n\n\n\n<p>If the<strong>debtor is solvent<\/strong>but it seems<strong>impossible to find an amicable solution<\/strong>, we propose that the creditor seek legal redress. In fact,<strong>less than 1%<\/strong>of debts assigned to<strong>TCM<\/strong>are finally<strong>referred for settlement to a court<\/strong>. That means<strong>over 99% of debts<\/strong>find a<strong>reasonable solution<\/strong>in an open and positive dialogue. The creditors are satisfied, particularly since the debtors usually are too, having cleared their debt without any unpleasantness. True, some debtors may experience difficulties in paying their debts, but it is nonetheless a natural and acceptable practice. All that is done mainly on the basis of a success fee. This avoids excessive or unexpected costs. \u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>The<strong>debt recovery company<\/strong>is an important actor in the economy, allowing creditors to place on the market quality goods and services at contained prices while continuing to invest in partners and associates and in other developments. The collector&#8217;s service is relatively<strong>low-cost<\/strong>and<strong>highly respectful<\/strong>of all parties involved. At<strong>TCM<\/strong>we are<a href=\"https:\/\/tcm.be\/fr\/fier-de-recouvrer-creances\/\">proud<\/a>to help our clients and proud of the way we do business. Do not hesitate to<a href=\"https:\/\/tcm.be\/fr\/contact\/\">contact<\/a>us for any information.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/TCM-credit-management-hands.jpg\" alt=\"Credit management \" class=\"wp-image-5824\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>What is a<a href=\"https:\/\/tcm.be\/fr\/societe-de-recouvrement\/\">debt recovery company<\/a>good for, how does it operate to reach its objectives? That&#8217;s a question that any person eager to<strong>recover an unpaid debt<\/strong>might well ask. In order that you might properly understand how the<strong>recovery of your debt<\/strong>is organized by a<strong>debt recovery company<\/strong>, we submit for consideration a case analysis by<strong>TCM Belgium<\/strong>. \u00a0 \u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is the purpose of debt recovery?<\/h2>\n\n\n\n<p>We are all aware that a<strong>VSE<\/strong>(very small enterprise) might be wiped off the map by<a href=\"https:\/\/tcm.be\/fr\/comment-diminuer-risques-impayes\/\">outstanding invoices<\/a>. In fact, the same goes for big businesses. It is a question of<strong>proportion of outstanding invoices<\/strong>in relation to the aggregate amount of sales. If we want to see enterprises grow \u00a0keep delivering goods and services at reasonable prices, it is vital that they have<a href=\"https:\/\/tcm.be\/fr\/guide-gestion-de-credit\/\">efficient management<\/a>of their<strong>unpaid receivables<\/strong>. These enterprises, big or small, may handle this internally. Ditto their accounts, data processing maintenance, office cleaning, payroll administration and numerous other functions besides. However, specialization allows more adapted organization and brings economies of scale. The<strong>debt recovery company focuses on the collection of the receivables of its client<\/strong>, the creditor. \u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The steps of recovery by TCM<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>We receive your<a href=\"https:\/\/tcm.be\/fr\/services\/introduire-dossier\/\">assignment order<\/a><\/strong>. We enter it in our system, confirm acceptance and send a<strong>letter to the debtor<\/strong>. In fact, there is no point asking someone for payment if he does not have access to a document with the details. A<a href=\"https:\/\/tcm.be\/fr\/exemple-de-rappel-de-paiement\/\">letter<\/a>is still the best way to kick-start a<strong>recovery<\/strong>.<\/li>\n\n\n<li>We then<strong>follow a<a href=\"https:\/\/tcm.be\/fr\/services\/methode\/\">procedure<\/a><\/strong>. The procedure, however, is only a suggestion, because it is the experience and creativity of the manager that count for taking the best course of action according to the situation. We call, write letters, send e-mails, SMS, we<a href=\"https:\/\/tcm.be\/fr\/services\/visiter-les-debiteurs\/\">visit your debtor<\/a>. The object of the exercise is to collect the payment or, as the case may be, to understand why payment is not possible.<\/li>\n\n\n<li><strong>We keep you informed throughout<\/strong>. You can also consult each file<a href=\"https:\/\/tcm.be\/fr\/services\/informatique\/\">on line<\/a>at any time.<\/li>\n\n<\/ul>\n\n\n\n<p><strong>\u00a0<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The basic principles<\/h2>\n\n\n\n<p><strong>For successful debt recovery<\/strong>all it takes is men and women with<strong>common sense<\/strong>who can count on structured information.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><u>Personalities<\/u><\/li>\n\n<\/ul>\n\n\n\n<p>There may be<strong>1001 possible reasons<\/strong>for an<strong>unpaid invoice,<\/strong>but there are<strong>two key qualities<\/strong>for obtaining a payment:<strong>&#8211; Listening<\/strong><strong>If you do not<a href=\"https:\/\/tcm.be\/fr\/facture-impayee-comment-relancer-client-par-telephone\/\">listen<\/a><\/strong>you will never understand the cause of non-payment. \u00a0<strong>&#8211; Politeness<\/strong><strong>If you do not remain approachable<\/strong>there is little chance of any solution that will satisfy all concerned and, even if an agreement is somehow reached, of hoping, once you hang up, that the person on the other end will in fact make the agreed payment. It is<strong>with these essential criteria and these essential<a href=\"https:\/\/tcm.be\/fr\/valeurs\/\">values<\/a>in mind<\/strong>that we recruit our staff. At<strong>TCM<\/strong>these persons in contact with your client, the debtor, come from the same country as the debtor. (We are present in<strong>more than<\/strong><strong>100 countries<\/strong>) \u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><u>An organization<\/u><\/li>\n\n<\/ul>\n\n\n\n<p>To listen<strong>sympathetically<\/strong>you must rid your mind of material considerations. A well-designed<a href=\"https:\/\/tcm.be\/fr\/services\/informatique\/\">informatics system<\/a>helps. The person managing your file must have<strong>ready access to all the relevant information<\/strong>and must be able to<strong>send it on<\/strong>, adapting to the needs of his or her addressee. The basis of this<strong>informatics system<\/strong>is a diary that allows the personalized tracking of each debt. That<strong>same system<\/strong>must offer functions for communication with you, our client; for the management of debtor payments and for allocating them correctly; for systematically remitting these payments to you, our clients. This<strong>system must also be protected<\/strong>(<a href=\"https:\/\/tcm.be\/fr\/tcm-passe-les-tests-dintrusion-et-est-conforme-au-gdpr\/\">access denied unless<\/a>correct authorizations; no risk of loss of information). \u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The result<\/h2>\n\n\n\n<p>If the<strong>debtor is solvent<\/strong>but it seems<strong>impossible to find an amicable solution<\/strong>, we propose that the creditor seek legal redress. In fact,<strong>less than 1%<\/strong>of debts assigned to<strong>TCM<\/strong>are finally<strong>referred for settlement to a court<\/strong>. That means<strong>over 99% of debts<\/strong>find a<strong>reasonable solution<\/strong>in an open and positive dialogue. The creditors are satisfied, particularly since the debtors usually are too, having cleared their debt without any unpleasantness. True, some debtors may experience difficulties in paying their debts, but it is nonetheless a natural and acceptable practice. All that is done mainly on the basis of a success fee. This avoids excessive or unexpected costs. \u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>The<strong>debt recovery company<\/strong>is an important actor in the economy, allowing creditors to place on the market quality goods and services at contained prices while continuing to invest in partners and associates and in other developments. The collector&#8217;s service is relatively<strong>low-cost<\/strong>and<strong>highly respectful<\/strong>of all parties involved. At<strong>TCM<\/strong>we are<a href=\"https:\/\/tcm.be\/fr\/fier-de-recouvrer-creances\/\">proud<\/a>to help our clients and proud of the way we do business. Do not hesitate to<a href=\"https:\/\/tcm.be\/fr\/contact\/\">contact<\/a>us for any information.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n","protected":false},"excerpt":{"rendered":"<p>What is adebt recovery companygood for, how does it operate to reach its objectives? That&#8217;s a question that any person eager torecover an unpaid debtmight well ask. In order that you might properly understand how therecovery of your debtis organized by adebt recovery company, we submit for consideration a case analysis byTCM Belgium. \u00a0 \u00a0 [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":72167,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63],"tags":[],"class_list":["post-71138","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/71138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/comments?post=71138"}],"version-history":[{"count":1,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/71138\/revisions"}],"predecessor-version":[{"id":72168,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/71138\/revisions\/72168"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/media\/72167"}],"wp:attachment":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/media?parent=71138"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/categories?post=71138"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/tags?post=71138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}