{"id":71252,"date":"2019-12-18T15:15:46","date_gmt":"2019-12-18T14:15:46","guid":{"rendered":"https:\/\/tcm.be\/annual-tcm-review-2019-julie-nijs-external-credit-controller\/"},"modified":"2025-11-26T19:55:20","modified_gmt":"2025-11-26T18:55:20","slug":"annual-tcm-review-2019-julie-nijs-external-credit-controller","status":"publish","type":"post","link":"https:\/\/tcm.be\/en\/annual-tcm-review-2019-julie-nijs-external-credit-controller\/","title":{"rendered":"ANNUAL TCM REVIEW 2019. Julie Nijs: External Credit Controller"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">ANNUAL TCM REVIEW 2019<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><em>Julie Nijs: External Credit Controller<\/em><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/JN-kerst.png\" class=\"wp-image-8878\" alt=\"\" title=\"\"><\/figure>\n<\/div>\n\n\n<p><em><strong>The end of the year is approaching, time for some (self-)reflection! During this festive period we ask our TCM colleagues to take a look back at their personal TCM highlights of 2019. Today it is Julie&#8217;s turn, our external credit controller (visitor).<\/strong><\/em>\u00a0<em><strong>Julie, what will you mainly remember about the past TCM year?<\/strong><\/em>\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>In 2019, we worked\u00a0 for client &#8216;Steunt Elkander&#8217;. These files required a specific approach, which is why we also received internal training in cooperation with the client. I was appointed as one of the responsibles, which meant an enormous engagement. This experience has taught me a lot, and these are the kind of projects that stimulate and motivate me. It is also nice to know that TCM Belgium dares to put such trust in me. #dailymotivation<\/li>\n\n<\/ul>\n\n\n\n<p>\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>I have worked for several years as an internal credit controller at TCM,, but this year, a position as an external credit controller (visitor) became vacant. I saw this as an opportunity to grow as a person. This job comes with nice bonusses such as flexibility and a company car, and as a young mum I can say those points are very convenient. However, what mainly touched me and shaped me further above all other things, are the debtors &#8216;without any filter&#8217;. As an internal credit controller you are involved with your debtors, but in a different way than literally stepping into the lives of those people&#8230; . #nofilter<\/li>\n\n<\/ul>\n\n\n\n<p>\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>During the busy TCM months of 2019 I supported the sales team. This resulted in some new (and for me first) appointments, and gave me the opportunity to develop some sales experience and skills. #successmindset<\/li>\n\n<\/ul>\n\n\n\n<p>\u00a0<em><strong>Thank you, Julie!\u00a0<\/strong><\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-3 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"250\" data-id=\"8872\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-brown-400x250-1.png\" alt=\"\" class=\"wp-image-8872\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"213\" data-id=\"8770\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-300x213-1.png\" alt=\"\" class=\"wp-image-8770\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"516\" data-id=\"8733\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/Knocking-on-doors-400x516-1.jpg\" alt=\"\" class=\"wp-image-8733\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"727\" data-id=\"8776\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1.png\" alt=\"\" class=\"wp-image-8776\" title=\"\" srcset=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1.png 1024w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-900x639.png 900w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-768x545.png 768w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-480x341.png 480w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-640x454.png 640w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-720x511.png 720w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-960x682.png 960w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"516\" data-id=\"8800\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/Lettuce3-400x516-1.jpg\" alt=\"\" class=\"wp-image-8800\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" data-id=\"8779\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-150x150-1.png\" alt=\"\" class=\"wp-image-8779\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"320\" data-id=\"8791\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/kropsla-480x320-1.jpg\" alt=\"\" class=\"wp-image-8791\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"292\" height=\"291\" data-id=\"8794\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/LailaSaleh-2.jpg\" alt=\"\" class=\"wp-image-8794\" title=\"\" srcset=\"https:\/\/tcm.be\/wp-content\/uploads\/LailaSaleh-2.jpg 292w, https:\/\/tcm.be\/wp-content\/uploads\/LailaSaleh-2-150x150.jpg 150w\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"68\" data-id=\"8809\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/LI-300x68-1.jpg\" alt=\"\" class=\"wp-image-8809\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"382\" data-id=\"8875\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-brown-510x382-1.png\" alt=\"\" class=\"wp-image-8875\" title=\"\" srcset=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-brown-510x382-1.png 510w, https:\/\/tcm.be\/wp-content\/uploads\/logo-brown-510x382-1-480x360.png 480w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"158\" height=\"74\" data-id=\"8878\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-fedustria-1.png\" alt=\"\" class=\"wp-image-8878\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"767\" data-id=\"8788\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1.png\" alt=\"\" class=\"wp-image-8788\" title=\"\" srcset=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1.png 1080w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-900x639.png 900w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-768x545.png 768w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-480x341.png 480w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-640x455.png 640w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-720x511.png 720w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-960x682.png 960w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"153\" height=\"47\" data-id=\"8881\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-infopole-1.png\" alt=\"\" class=\"wp-image-8881\" title=\"\" srcset=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-infopole-1.png 153w, https:\/\/tcm.be\/wp-content\/uploads\/logo-infopole-1-150x47.png 150w\" sizes=\"auto, (max-width: 153px) 100vw, 153px\" \/><\/figure>\n\n\n<\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">TCM JAAROVERZICHT 2019<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><em>Valentin Debelder: Legal Advisor &amp; Credit Controller<\/em><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/kerstlangkous-kdp-1.png\" class=\"wp-image-8807\" alt=\"\" title=\"\"><\/figure>\n<\/div>\n\n\n<p><em><strong>The end of the year is approaching, time for some (self-)reflection! During this festive period we ask our TCM colleagues to take a look back at their personal TCM highlights of 2019. Today it is Kimberly&#8217;s turn, our credit controller.<\/strong><\/em>\u00a0<em><strong>Kimberly, what will you mainly remember about the past TCM year?<\/strong><\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li>On the 22nd of August 2019 I gave myself a small gift in the shape of (half) a day off, so I could enjoy the funfair in my hometown Aarschot. A very big deal for me and my fellow citizens! It was definitely going to be a good day, but little did I know that, simultaneously, something delightful happened at the office as well. And I supposed to be the subject of it\u2026 . One of my colleagues took over a phone call for me.<strong>The police was on the the line , the chief of police to be exact!<\/strong>My colleague realised, maybe a bit too slow, that it was going to be a pleasant conversation. A personal conversation as well, far from violations and cold cases. The chief of police asked (numerous times) if he could have a word with me. The ego of my colleague was close to destruction when she could finally convince him that I was absent and that she could help him just as good.<strong>He apparently wanted to send me a bouquet of flowers<\/strong>. Say what? I was freshly engaged at that time, and my colleague is quite the fan of playing inappropriate scenarios in her head. But the motivation had a decent origin: gratitude! It is not the first time that debtors (and creditors) thank us for our efforts in finding the best solution possible for a financial problem, but it w\u00e1s the very first time that we would receive a bouquet of flowers as a thank you for our service. \u201c<em>Because we probably have to deal with frustrations and difficult files all the time, and a small gesture could probably mean a world of difference<\/em>.&#8221; Most certainly! The next day I arrived unsuspectingly at the office, though my colleagues had a hard time believing that I was oblivious to the flowers. I couldn\u2019t blame them, since I was wearing a yellow top and a floral printed trousers\u2026 . Perfect for the obligatory photo that followed.<strong>So thank you generous donor<\/strong>, these kind of gestures are hugely appreciated! #happydebtors<\/li>\n\n<\/ul>\n\n\n\n<p>\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/kdp-bloemen.png\" class=\"wp-image-8891\" alt=\"\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>September 2019 was a phenomenal month<\/strong>for or company. We were able to give a lot of creditors and debtors an amicable happy ending, time for a party! With the part of the team that was present, we filled our bellies with delicious Italian food in the Leuven city center.<strong>Such bonding moments with my fellow colleagues are very important to me, especially when pasta is involved!<\/strong>We work for the same cause and reap the same rewards. #butfirstfood<\/li>\n\n<\/ul>\n\n\n\n<p>\u00a0<em><strong>Thank you, Kimberly!\u00a0<\/strong><\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-3 is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"250\" data-id=\"8872\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-brown-400x250-1.png\" alt=\"\" class=\"wp-image-8872\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"213\" data-id=\"8770\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-300x213-1.png\" alt=\"\" class=\"wp-image-8770\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"516\" data-id=\"8733\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/Knocking-on-doors-400x516-1.jpg\" alt=\"\" class=\"wp-image-8733\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"727\" data-id=\"8776\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1.png\" alt=\"\" class=\"wp-image-8776\" title=\"\" srcset=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1.png 1024w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-900x639.png 900w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-768x545.png 768w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-480x341.png 480w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-640x454.png 640w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-720x511.png 720w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1-1024x727-1-960x682.png 960w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"516\" data-id=\"8800\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/Lettuce3-400x516-1.jpg\" alt=\"\" class=\"wp-image-8800\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" data-id=\"8779\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-150x150-1.png\" alt=\"\" class=\"wp-image-8779\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"320\" data-id=\"8791\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/kropsla-480x320-1.jpg\" alt=\"\" class=\"wp-image-8791\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"292\" height=\"291\" data-id=\"8794\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/LailaSaleh-2.jpg\" alt=\"\" class=\"wp-image-8794\" title=\"\" srcset=\"https:\/\/tcm.be\/wp-content\/uploads\/LailaSaleh-2.jpg 292w, https:\/\/tcm.be\/wp-content\/uploads\/LailaSaleh-2-150x150.jpg 150w\" sizes=\"auto, (max-width: 292px) 100vw, 292px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"68\" data-id=\"8809\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/LI-300x68-1.jpg\" alt=\"\" class=\"wp-image-8809\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"382\" data-id=\"8875\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-brown-510x382-1.png\" alt=\"\" class=\"wp-image-8875\" title=\"\" srcset=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-brown-510x382-1.png 510w, https:\/\/tcm.be\/wp-content\/uploads\/logo-brown-510x382-1-480x360.png 480w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"158\" height=\"74\" data-id=\"8878\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-fedustria-1.png\" alt=\"\" class=\"wp-image-8878\" title=\"\"><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"767\" data-id=\"8788\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1.png\" alt=\"\" class=\"wp-image-8788\" title=\"\" srcset=\"https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1.png 1080w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-900x639.png 900w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-768x545.png 768w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-480x341.png 480w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-640x455.png 640w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-720x511.png 720w, https:\/\/tcm.be\/wp-content\/uploads\/kr-kerst-1080x767-1-960x682.png 960w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"153\" height=\"47\" data-id=\"8881\" src=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-infopole-1.png\" alt=\"\" class=\"wp-image-8881\" title=\"\" srcset=\"https:\/\/tcm.be\/wp-content\/uploads\/logo-infopole-1.png 153w, https:\/\/tcm.be\/wp-content\/uploads\/logo-infopole-1-150x47.png 150w\" sizes=\"auto, (max-width: 153px) 100vw, 153px\" \/><\/figure>\n\n\n<\/figure>\n\n\n","protected":false},"excerpt":{"rendered":"<p>ANNUAL TCM REVIEW 2019 Julie Nijs: External Credit Controller The end of the year is approaching, time for some (self-)reflection! During this festive period we ask our TCM colleagues to take a look back at their personal TCM highlights of 2019. Today it is Julie&#8217;s turn, our external credit controller (visitor).\u00a0Julie, what will you mainly [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":8513,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63,82],"tags":[],"class_list":["post-71252","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-news-2"],"_links":{"self":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/71252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/comments?post=71252"}],"version-history":[{"count":1,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/71252\/revisions"}],"predecessor-version":[{"id":72068,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/posts\/71252\/revisions\/72068"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/media\/8513"}],"wp:attachment":[{"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/media?parent=71252"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/categories?post=71252"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tcm.be\/en\/wp-json\/wp\/v2\/tags?post=71252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}