B2C law changes: are you ready for 1 September?

According to De Tijd, time is running out to implement the mandatory legal changes under the new B2C legislation — and they are not the only ones saying so!

During our information session a few weeks ago on this new regulation, the urgency of these changes was emphasised once again.

Yet thousands of Belgian businesses are still not ready for the insertion of Book XIX into the CEL by 1 September.

What does the new B2C legislation aim to achieve?

The new B2C legislation aims to better protect consumers in case of non-payment, so they do not fall into a debt spiral.

Although it is debatable whether Belgian businesses should bear this responsibility and cost, it is necessary to follow this new regulation if you, as a creditor, do not want to miss out on income.

What does the insertion of Book XIX require of you?

The insertion of Book XIX in a nutshell:

– No costs may be charged for sending a first reminder letter;
– After the reminder, the debtor has two weeks to pay free of charge;
– If the debtor still has not paid after this period, only capped late-payment interest and costs may be charged

A detailed explanation can be found here. Importantly, your general terms and conditions must be adapted to this new regulation.

When does this new B2C legislation take effect?

For new contracts, the new B2C legislation applies from 1 September; for existing contracts, from 1 December.

Do you have questions about this new B2C legislation? As an (international) debt collection partner, we are happy to help with no obligation. Do not hesitate to contact us via s.dereze@tcm.be or 0498 29 29 14.

17/08/2023