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Services

Quick, customer-friendly resolution without legal action. Benefits: fast follow-up, low cost, strong results!

  • 99% of claims are resolved amicably
  • Only 1% ends up in court
  • You maintain the commercial relationship with your customer

Personal contact makes all the difference!

  • 90% pays immediately on a home visit
  • Site visits also provide insight into debtor solvency and situation
  • Effective approach to stubborn defaulters

Knowledge (of your customers, legislation, bottlenecks, etc.) is the key to good debtor management

  • Practical and interactive customized training
  • Topics: communicating with defaulters, legal basics, credit management, international issues,...
  • For both novice and experienced employees

Your Unpaid invoices collected worldwide, worry-free

  • Active in more than 150 countries
  • Supported by the strong TCM Group network
  • Knowledge of local laws, culture and procedures
  • Local approach, in your customer's language

Support from A - Z, both in Belgium and internationally.

  • File is already fully known and figured out
  • Local attorneys with knowledge of local law and practices manage your case
  • TCM BE assists you every step of the way

Already a customer?

You do not need to download an app, an Internet address is sufficient: on the web page TCM BE CREDITORS ONLINE you can consult each of your claims in detail, communicate with us and download statistics.

Request your username and password if desired.

login TCM CREDITORS online
testimonials

Don't take our word for it. Read what our customers say about us.

School clients are treated with respect

We note that, in addition to the relatively modest cost charged by TCM, this sensitive matter is handled in a serious manner, the clients of our schools are treated with great respect, and the method followed leads to a high degree of success.

Archdiocese of Mechelen-Brussels
The outsourcing of unpaid invoices is done automatically

"Just as we take on the entire payroll of our customers, TCM Belgium does the same regarding unpaid invoices. We don't have to pressure our customers ourselves, and the unpaid invoices automatically go from the bookkeeper to TCM. And this outsourcing ensures that we have a very efficient collaboration with TCM, especially since our unpaid invoices often involve small amounts. Also the possibility of having amicable visits, where the debtor can pay via the payment terminal, are definitely an added value."

Johny
LWB
TCM's work is clear, innovative and user-friendly

"We are very satisfied. It is also very convenient that we can choose which customers we deliver to you, we are not obliged to forward everything. TCM takes on the clients we want to pass on, and of course you receive the most difficult cases. Anyway, every service has a price and I think we should value for money get by working with you. Therefore, we have already recommended your services to those around us."

Hugues Dhaeyer
Powerdale
More about our services

Collection process

Meeting debtors at their place

Submit claim

Legal procedure

Trainings

International Direct Debit

Our Partners

We are recommended by the following Belgian business federations

Developed with the support of: