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The measures announced by the governments following the pandemic were brutal and severe. The economic consequences will be felt for several years.What do we see for the first few months....

Many politicians are happy to use the expression “debt industry” (see for example ourarticleon the bill amending the law of 20 December 2002 on amicable collection of consumer debts, in....

What would be the problem caused by unfair provisions in your general terms & conditions? In aprevious post, we talked about provisions that can turn your terms and conditions into....

Many creditors use public procurement to select a debt collection provider. Does this system offer all the guarantees it is supposed to offer? Let's see this in practice. Why a....

One of the consequences of COVID-19 is the widespread increase in the use of home working. What about the debt collection industry and TCM in particular? It's all about balance.....

INTERNSHIP AT A COLLECTION AGENCY: DISTRESSING OR FULFILLING? Mathias Vanderwegen and Sarah Bruyneel are two students ofUC Leuven-Limburgwho have completed an internship at the debt collection agency TCM Belgium. Together....

CLEVER GENERAL SALES CONDITIONS TO ESCAPE GENERALISATION You may already have experienced it:you want to apply your general sales terms and conditions and the buyer imposes his own purchase terms....

Posted 1 June 2020For at least one of our ‘battle-hardened’ credit controllers costs and interests hold no more mystery, no more terror. After all, she had to pay enough back....

Posted on 19 May 2020 In about 95% of cases, your customer pays you on time. All you need to do is to send them the invoice. But technical measures,....