FROM LOGISTICS TO LIQUIDITY: The Unifret & TCM Belgium Success Story

With thirty years of experience navigating the complexities of air, sea, road, and rail services, Unifret International Group has established itself as a cornerstone of the international freight forwarding sector. By leveraging the latest technologies to monitor shipments in real time and providing the continuous, direct support of a dedicated staff, they offer a truly tailor-made service.

But how does such a tech-savvy and client-focused global player safeguard its cash flow? We sat down with Beatrice Rocca from Unifret International to discuss their journey and their strategic partnership with TCM Belgium in logistics debt collection.

Navigating Global Markets and Payment Cultures

Operating worldwide in every sector comes with significant challenges—not just operationally, but also regarding varied payment cultures. For Unifret, organizational excellence and reliability are the cornerstones of their business model, especially when managing cross-border receivables.

“Our challenges for the very present are to improve the organizational excellence of our business processes, helping us to provide timely and high-quality services while remaining competitive. We look for reliability to maintain relationships with clients and suppliers. For this reason, we employ people, technology, and infrastructure to prepare for any eventuality.”

Working globally also means managing risks proactively. Beatrice explains:

“Our company targets the global market, which obviously means having to work closely with different cultures. In order to minimize the risks of fraud and insolvency, over the years we have increased our presence in the most well-known and reputable family networks to share real-time information about the quality and reliability of our partners around the world.”

The Power of Personal Connection: Meeting TCM Belgium

Unifret clearly chooses personal contact and proximity—values that sit at the very heart of TCM Belgium’s approach to global debt recovery. The two companies met through the Atlas International Network, proving that the strongest partnerships in freight forwarding are often built on trust and shared connectivity.

“We met TCM through the Atlas network. The collaboration has been very positive as we managed to recover almost all the credit in a few months. The TCM intervention with the debtor was very helpful; our ex-agent has been contacted in a close and direct manner and thus agreed to a repayment plan.”

Transparency and Digital Efficiency

While the human touch is essential, digitalization and data protection play an increasingly vital role. TCM Belgium’s secured platform supports creditors by providing the transparency needed to stay in control of their debt collection claims.

“TCM’s platform is very intuitive, and the client can immediately understand the different steps of the claim. We appreciated the downloadable reports. Our company had the opportunity to experience firsthand the seriousness and availability of TCM. We believe that having excellent and direct contact with the different local areas positively influenced the successful outcome of the operation.”

A Bold Vision for Future Growth

Looking ahead, Unifret has no intention of slowing down. With a significant expansionist vision for the next 3 to 5 years, they are looking to strengthen their presence in new markets without losing sight of their core strengths. When asked what advice she would give to other freight forwarding companies considering outsourcing their international receivables, Beatrice is clear.

“In the current year, we will reinforce our presence in the most powerful networks of independent freight forwarders like WCA, Alfa/Atlas, GLA, and JC Trans. I feel to highly recommend considering TCM as a potentially valuable ally if assistance is needed in collecting debts that would otherwise be difficult to recover within foreign partners.”

Thanks for sharing your insights and experiences, Beatrice!

Would you like more information or assistance with collecting unpaid invoices worldwide? Get in touch today and discover how we can strengthen your credit management!