Who are we?
TCM strengthens the financial position of your company through the ethical, professional and efficient recovery of your claims in Belgium, as well as almost everywhere in the world thanks to the TCM Group network.
TCM Belgium is a public limited company founded in 1993. TCM has developed numerous partnerships with various federations and supports more than 2,000 clients — both SMEs and multinationals — in the recovery of their unpaid invoices.
The reason for our success is that our values serve as the guiding principle for our short‑ and long‑term vision.
CEO Belgium
Mail : s.dereze@tcm.be
Phone: +32 16 74 52 03 Mobile : +32 498 29 29 14
Other functions: Guest lecturer (since 2012) at the University of Antwerp Management School (UAMS) in collaboration with the CNO (Centrum Nascholing Onderwijs).
NR. 1 BENCHMARKED COLLECTION PARTNER
Choose expert debt collection support
Social responsibility
We stand for respect, transparency and reliability Our staff listens, communicates openly and always acts cost-effectively. hey feel at home in diverse social settings and respect every work value and agreement.We are committed to strengthening the reliability of economic transactions worldwide and remain flexible to meet the needs of today and tomorrow.
Customized service
We work results-oriented and with personal dedication for both creditor and debtor.
We offer both online solutions and direct, in-person follow-up for best results.
Global service
All members joining the TCM Group network subscribe to a charter that ensures respectful and ethical operation anywhere in the world.
n addition, the TCM Group network offers a unique guarantee within the industry in the form of the Guarantee Fund. This fund ensures that monies collected worldwide – regardless of the economic or political situation – effectively reach the creditor’s account.
With more than 9,000 enthusiastic employees in 150 countries worldwide, we offer a local solution to unpaid invoices, fully in line with cultural and legal requirements.
Why choose TCM as a collection partner?
At TCM we strive to be more than just another supplier. We position ourselves as a true long-term partner, actively thinking along, open to your input and committed to customized solutions. Our goal? To improve your cash flow through efficient and high-quality credit management.
What can you expect from us?
At TCM, quality is in every detail of our operation. We distinguish ourselves by:
Transparency & communication
- Clear agreements at startup
- Prompt confirmation of claims received
- Regular, complete and timely updates on the status of each file
Immediate notification on payments
Results Orientation
- Concrete and direct impact on your cash flow
- Reduction in DSO (Days Sales Outstanding).
- Prompt forwarding of funds received
Professional & ethical approach
- Deontologically correct follow-up worldwide
- Professionalism at all levels: from training to international representation
- Protection of data in accordance with privacy legislation (GDPR)
- Local expertise abroad: knowledge of laws & customs
Value added
- We are available to our customers 24/7
- We deliver more than is expected
Smart Digital Support
- Cloud-based secure, up-to-date and transparent platform
- Access to details and progression of files
- Clear statistics & customized reporting
Onze diensten
TCM is the one-stop shop for your unpaid invoices worldwide. In addition to amicable debt collection, we also provide legal solutions for the 1% of cases where this proves necessary. Your cash flow is optimized without financial risk — and with full preservation of your customer relationship.
Ethical debt collection: with respect for everyone
At TCM Belgium, we believe that true success begins with mutual respect and clear, honest communication — not only towards our clients, but also towards the debtors we approach.
We are fully committed to an ethical and human approach, striving for a balance between financial reality and social responsibility.
In line with societal recommendations
Our way of working is aligned with the recommendations from the report “Poverty and Justice (2022)” by the FPS Justice and the PPS Social Integration.
The report advocates, among other things, for a more empathetic and thoughtful approach to amicable debt collection — and questions the role of the bailiff in this process.
Quality and integrity: certified and supervised
We are members of several organizations that strictly monitor the ethical quality and execution of debt collection services:
ABR-BVI (Belgische Vereniging van Incassobedrijven)
TCM Belgium has been a member for over 20 years and strictly adheres to the code of ethics. This code includes, among other things, rules on privacy protection, aligned with European GDPR legislation.
FENCA (Federatie van Europese Incasso-organisaties)
The ABR-BVI is affiliated with FENCA, which oversees the ethical conduct of debt collection companies throughout Europe.
ACA (The Association of Credit and Collection Professionals)
TCM Belgium is also a member of the ACA, the American equivalent of ABR-BVI and FENCA.
A question or comment?
Do you have a question or would you like to raise a concern about how we operate? Contact us via compliance@tcm.be or complete our contact form. Be sure to include your TCM file reference (“xxx/xxxx/xxxxx”) for smooth follow-up. We are always open to feedback and strive for a transparent collaboration — with respect for everyone’s position.
Our Partners
We are recommended by the following Belgian business federations
