Quality

Why choose TCM as a collection partner?

At TCM we strive to be more than just another supplier. We position ourselves as a true long-term partner, actively thinking along, open to your input and committed to customized solutions. Our goal? To improve your cash flow through efficient and high-quality credit management.

What can you expect from us?

At TCM, quality is in every detail of our operation. We distinguish ourselves by:

Transparency & communication

Clear agreements at startup
Prompt confirmation of claims received
Regular, complete and timely updates on the status of each file

Immediate notification on payments

Results Orientation

Concrete and direct impact on your cash flow
Reduction in DSO (Days Sales Outstanding).
Prompt forwarding of funds received

Professional & ethical approach

Deontologically correct follow-up worldwide
Professionalism at all levels: from training to international representation
Protection of data in accordance with privacy legislation (GDPR)
Local expertise abroad: knowledge of laws & customs

Value added

We are available to our customers 24/7
We deliver more than is expected

Smart Digital Support

Cloud-based secure, up-to-date and transparent platform
Access to details and progression of files
Clear statistics & customized reporting

Onze diensten

TCM is the one-stop shop for your unpaid invoices worldwide. In addition to amicable debt collection, we also provide legal solutions for the 1% of cases where this proves necessary. Your cash flow is optimized without financial risk — and with full preservation of your customer relationship.

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testimonials

Don't take our word for it. Read what our customers say about us.

Klanten van scholen worden met respect benaderd

We note that, in addition to the relatively modest cost charged by TCM, this sensitive matter is handled in a serious manner, the clients of our schools are treated with great respect, and the method followed leads to a high degree of success.

Aartsbisdom Mechelen-Brussel

De outsourcing van onbetaalde facturen gebeurt automatisch

“Just as we take on the entire payroll of our customers, TCM Belgium does the same regarding unpaid invoices. We don’t have to pressure our customers ourselves, and the unpaid invoices automatically go from the bookkeeper to TCM. And this outsourcing ensures that we have a very efficient collaboration with TCM, especially since our unpaid invoices often involve small amounts. Also the possibility of having amicable visits, where the debtor can pay via the payment terminal, are definitely an added value.”

Johny

LWB

TCM werkt duidelijk, innovatief en gebruiksvriendelijk

“We are very satisfied. It’s also very convenient that we can choose which clients we send to you; we’re not obliged to forward everything. TCM accepts the clients we want to pass on, and of course, you receive the most difficult cases. But well, every service has its price, and I believe we’re getting value for money by working with you. That’s why we’ve already recommended your services to the people around us.”

Hugues Dhaeyer

Powerdale