Credit processor
Glossary
A credit processor is a legal entity that, on behalf of a credit purchaser, performs certain tasks related to the management of non-performing loans (NPLs). These tasks include, among others, the collection of overdue payments, negotiating refinancing arrangements, handling complaints, and informing the borrower about changes to contractual terms. The credit processor acts on the instructions of a credit servicer and must comply with legal requirements regarding transparency, fair treatment, and data protection.
Updated: 19/03/2026
The definitions presented in this section reflect the Belgian context, unless stated otherwise. The texts are intended to summarise the concepts in everyday language and should not be regarded as exhaustive or definitive. Suggestions or adjustments may always be sent to glossary@tcm.be.
Glossary
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