Wki (Dutch Quality of Debt Collection Act)

The Wet kwaliteit incassodienstverlening (Wki) is Dutch legislation that sets quality requirements for collection agencies and other out-of-court collection service providers. The act requires them to register, communicate transparently and meet strict rules on professional competence, reliability and the treatment of debtors. The aim is to better protect consumers and raise the quality of the collection market.

Updated: 13/07/2026

The definitions in this section reflect the Belgian situation, unless otherwise stated. The texts summarise concepts in everyday language and should not be read as comprehensive or definitive. Suggestions or corrections may always be sent to glossary@tcm.be.